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Cancellation & Refund Policy
We understand that schedules can change on short notice, and we aim to be as flexible as possible. However, last-minute changes can cause our technicians to lose valuable jobs. Please review our policies below.
Cancellation Policy
| Cancellation Type | Non-Member Fee | Member Fee |
|---|---|---|
| After technician is assigned | $25 | None |
| Within 24 hours of appointment | $50 | None |
| Within 3 hours of appointment | Full Service Cost | $25 |
| No show upon technician’s arrival | Full Service Cost | Full Service Cost |
Reschedule Policy
You may reschedule a confirmed appointment up to 3 hours prior to the appointment time at no charge.
A $25 service fee will be applied to appointments rescheduled within 3 hours of the appointment time.